Congratulations to the Cold Spring Harbor Fire Department!

Cold Spring Harbor Fire Department has gone live on their brand new one-position Avtec Scout console! Construction has been completed and their dispatcher has been moved into a new room designed and installed by Hello Alert.

csh

Congratulations to the Coram Fire Department!

Coram Fire Department has gone live on their new 2-position Avtec Scout console! The renovation of their dispatch center is underway. We are looking forward to completing and moving them into their new state of the art facility.

Avtec Scout 3.0 announced!

The new suite of Scout 3.0 hardware and software components has been announced and is launching soon. Watch the attached video to find out what’s new.

 

Avtec Scout 3.0 Overview


 

Avtec Scout 3.0 demo at IWCE2013


 

Contact us about updating to Scout 3.0!

Public Safety Dispatching Webinar

Check out this webinar from Avtec. Learn all of the integration capabilities of the Avtec Scout IP console.

Avtec Webinar

Congratulations to the Plainview Fire Department!

Plainview Fire Department has gone live on their new 2-position Avtec Scout Console!

Hello Alert authorized to install Nassau/Suffolk Interop Uplink

Transmit Plus has authorized Hello Alert to connect its customers to the Nassau/Suffolk Interoperability Uplink.

The Nassau/Suffolk Interoperability Uplink is a communications network running down the center of the island from Manhattan to Montauk. This link allows any agency connected to speak to other participating agencies via phone or radio. IP telephones will accompany connection to the link, providing a means of voice communications in the event that any one agency loses their local phone lines. As an added layer of redundancy, a UHF frequency will be incorporated with repeaters at multiple sites on Long Island, giving agencies the unparalleled ability to speak “hip-to-hip” with any other participating entity. This creates a new mutual aid communications avenue allowing multiple agencies to communicate using one common channel.

For participating agencies with VoIP radio consoles, neighboring departments are able to leverage each others radio endpoints. This makes mutual aid activation simple and reliable.

Along with voice communications, the Uplink will also provide a means of transmitting incident data. Agencies participating will receive a connection to local EOCs, providing call data for surrounding areas and simplifying multi-agency incident management.

For more information, please contact feel free to contact us.

Video: Avtec Scout @ Nassau County FireCom

Please take a few minutes to watch this interview with Nassau FireCom (Long Island, NY) about their new communications center based around the Avtec Scout VoIP console.