Congratulations to the Cutchogue Fire Department on their new Avtec Scout Console!

The Cutchogue Fire Department has recently installed an Avtec Scout Console system. The Department is currently in the process of renovating their existing dispatch center. The Avtec Scout Console was chosen for its mobility and ease of integration. During the construction of the new dispatch center, the Scout Console was installed in a temporary location. When complete, the console will be moved easily due to its IP-based infrastructure.


Congratulations to the Medford Fire Department!

Hello Alert installed a new two-position Avtec Scout console system in the Medford Fire headquarters. The Scout console replaced and end-of-life Zetron console. The Scout console was installed in a temporary dispatch location for the duration of a major dispatch center renovation. Since the Scout console is IP-based, it will allow the dispatchers to move into the new dispatch center quickly with zero downtime.


Congratulations to the Farmingdale Fire Department!

Congratulations to the Farmingdale Fire Department on their new Avtec Scout Console! This one-position console system was installed in their brand new dispatch center. The installation of the Avtec Scout Console was made in parallel to their existing, end-of-life Zetron console, allowing the dispatchers to use both consoles. This allowed the Avtec system to be installed and tested live in the new dispatch center before the dispatchers moved in. It also allowed for training users on the new Avtec console while the dispatcher operated on the existing Zetron console.

Congratulations to the Orient Fire Department on their new Avtec Scout Console!

Congratulations to the Orient Fire Department on their install of a new, single-position, Avtec Scout Console.


New AN/PRC-117F custom Outpost interface from Hello Alert!

Hello Alert has developed a new custom interface cable for direct control of the Harris AN/PRC-117F radio by an Avtec Outpost, allowing control from an Avtec Scout console.

Drop us an email with any questions!


Migrating from TDM (analog) to IP voice communications

With many looking to deploy a decentralized voice communications system, IP-based systems have allowed agencies to leverage their existing enterprise network to create a communications network with redundancy and failover. If you are in the process of planning a new voice communications infrastructure, please take some time to watch this webinar.

Barracuda Networks

We are proud to announce that we have officially become a Certified Partner with Barracuda Networks! Hello Alert can now provide a variety of Barracuda network solutions:

  • Barracuda Firewall
  • Barracuda Spam Filter
  • Barracuda Web Filter
  • Barracuda Backup
  • Barracuda Web Application Firewall
  • Barracuda Load Balancer

Just send an email to or call 631.321.1280 to find out what Hello Alert and Barracuda can do for your organization’s network.

Barracuda Partner

Congratulations to Gordon Heights Fire Department!

The Gordon Heights Fire Department has gone live on their new single-position Avtec Scout console! Along with their new Eventide VoIP logging recorder, they are leveraging all of the best features of the Scout console’s VoIP architecture.

Gordon Heights Fire

Congratulations Great Neck Vigilant Fire Company!

The Great Neck Vigilant Fire Company has gone live on their new two-position Avtec Scout console!

New 2013 Scout Hardware

APCO-Atlantic Chapter Conference 2013

The APCO-Atlantic Chapter 2013 Chapter Conference is being held in Hyannis, MA, October 14-16. If you are attending, please be sure to go and see some of our product manufacturers.

  • Avtec (Booth 4)
  • Tait Radio (Booth 44)
  • Eventide (Booth 50)